Business Communications. Evolved.
Business Communictations. Evolved.
Benefits of SMS for business
Businesses depend on communications for all aspects of their operations.
Communicating with Customers.
Communicating with Staff.
It's all mission critical!
SERVICE AND SUPPORT
Resolve customer issues & increase productivity with lower call volumes & faster daily operations. Instead of spending all day on the phone, handle more communications from the convenience of any device. Avoid the long hold times that frustrate your customers.
Prevent leads from growing cold by integrating SMS with your CRM. Automate drip sequences to keep them warm. Easily schedule calls and send meeting reminders that don’t get lost.
MARKETING & PROMOTIONS
Improve engagement and generate new revenue through sms marketing, contests, events and sales.
BILLING & COLLECTIONS
Payment deadline reminders and batch-notices to delinquent customers. Avoid the painful phone calls and INCREASE your customer appreciation and response.
Easily reach Office and Field Staff with announcements, special instructions or emergency notices. Your staff will appreciate the flexibility & speed of SMS messaging with their managers.
Your Customers PREFER SMS to Phone calls
FACT: SMS Messages have 2-3 TIMES the engagement of any social media, including chatbots.
• Receive Notifications and Text Chat over any device.
• Canned and Auto-Replies.
• Route Text Conversations to specific Staff via Keyword. • Staff Accounts with Full or Limited Privileges.
• Admin Dashboard to monitor All Messages within your Organization.
• Send and Receive MME Images and URL links.
• Save Money on your Toll-Free Calls by Using SMS Instead.
Hear from the businesses that have already adopted SMS...
"I love being able to see at a glance all the open Customer Inquiries across our entire organization, and being able to route the conversations to available staff instantly. Best service to hit our industry in a long long time."